Refund Policy

                                          REFUND POLICY

Thank you for shopping at SpecialTShirts! We want to ensure that you have a satisfying experience with your purchase. Please review our refund policy below:

1. Returns and Exchanges:

  • We gladly accept returns or exchanges within 30 days of the purchase date.
  • To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
  • Please contact our customer service team at specialtshirts1963@gmail.com with your order number and details about the product you would like to return or exchange.

2. Refund Process:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

3. Non-Refundable Items:

  • Certain items are non-refundable, including:
    • Personalized or customized products.
    • Gift cards.

4. Shipping Costs:

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Late or Missing Refunds:

  • If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at specialtshirts1963@gmail.com.

6. Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at specialtshirts1963@gmail.com with details and pictures of the issue.

7. Return Shipping:

  • To return your product, please mail it to SPECIALTSHIRTS LLC. 2451 Daisy Drive, North Port, FL 34289.
  • You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.

8. Contact Information:

By making a purchase at SpecialTShirts, you agree to and accept the terms of our refund policy outlined above. We appreciate your business and are committed to providing you with high-quality products and excellent customer service.